I wish I could give them 10 stars. Jeff is the perfect mixture of easy-going and detail oriented. I stumbled across his shop one day after visiting a few larger businesses, and he immediately put me at ease with his professionalism and knowledge. I went in to the shop four or five times before deciding on a final floor, picking up and dropping off samples each time and never felt like I was being annoying and indecisive even though I was! When I changed my mind mid job, about a section of the floor, he pivoted easily. Everything about the installation process was seamless. Jeff came over to measure and answer questions, and his installers were a pleasure to have around,... read full review
September 2021
We recently moved to the area and we needed hardwood floors for the entire house. Mertel Flooring was recommended by 2 friends and we went there first. Jeff, the owner, met with us and explained the different types of floors and sent us searching his floor room of samples. We settled on a nice Hickory hardwood. Within a day, Jeff went to the house which was being renovated, measured and had a proposal for us. We placed our order and Jeff was to work in conjunction with painters and sheetrockers to try to complete our job prior to the move-in date. A few weeks into our house project, we were notified by Jeff that there were supply issues from the East Coast for our wood... read full review
I wish I could give them 10 stars. Jeff is the perfect mixture of easy-going and detail oriented. I stumbled across his shop one day after visiting a few larger businesses, and he immediately put me at ease with his professionalism and knowledge. I went in to the shop four or five times before deciding on a final floor, picking up and dropping off samples each time and never felt like I was being annoying and indecisive even though I was! When I changed my mind mid job, about a section of the floor, he pivoted easily. Everything about the installation process was seamless. Jeff came over to measure and answer questions, and his installers were a pleasure to have around,... read full review
We recently moved to the area and we needed hardwood floors for the entire house. Mertel Flooring was recommended by 2 friends and we went there first. Jeff, the owner, met with us and explained the different types of floors and sent us searching his floor room of samples. We settled on a nice Hickory hardwood. Within a day, Jeff went to the house which was being renovated, measured and had a proposal for us. We placed our order and Jeff was to work in conjunction with painters and sheetrockers to try to complete our job prior to the move-in date. A few weeks into our house project, we were notified by Jeff that there were supply issues from the East Coast for our wood... read full review
Best flooring and service around!