About Pacific Pest Management
Pacific Pest Management is a professional pest control service based in San Mateo, CA, with over 17 years of experience in both residential and commercial pest management. The company's commitment to customer service is evident in their personalized approach, led by the knowledgeable owner. Reviews highlight the effectiveness of their team, particularly Inspector Sandy, who conducted thorough inspections and offered thoughtful solutions for complex pest issues, such as termites. Customers appreciated her use of technology, like a robot camera, to identify problems without needing to enter challenging spaces. The company is praised for its professionalism and quick response times, especially for last-minute appointments. Clients have dealt with various pests, including rodents and ants, and found the pricing to be fair. Regular maintenance services help keep homes pest-free, significantly reducing the presence of spiders and other unwanted guests. Another staff member, Steven, also received commendation for his thorough rodent exclusion work, complete with visual proof of his efforts. Overall, Pacific Pest Management is recognized for their effective and friendly service, making them a recommended choice for pest control needs.
After making a call he came out fairly soon. His inspection was very thorough and found lots of spots where rodents could easily come in... And found evidence of where they were traveling. Now just waiting for an estimate on what can be fixed to prevent rodents from entering again. Good service 👍
We signed up for the reoccurring pest treatment (our home has a *ton* of bugs), and our experience has been great so far. Our initial treatment was lackluster, but Pacific Pest took the feedback extremely well, quickly sending out another person to do an additional treatment (doing a much more thorough job that time).
I want to give a shoutout to Alan in particular. He's very friendly and explains everything he's doing. He works hard to make sure that he gets everything right and that you're taken care of.
Rarely have I seen better customer service from a firm. Highly recommend!
This review is long overdue. I had a termite problem on my property and called several termite companies for estimates including Pacific Pest Management.From the start, Inspector Sandy impressed. She was on time and conducted a detailed inspection including the crawl space under the house. Although she personally inspected the crawl space, I appreciated how she used a robot camera to show me problem spots so that I didn't have to enter it myself.The termite treatment was complicated by two factors. First, the garage had been built next to the property line on two sides so any tenting would have to go over the fence and into the neighbors' yards. Second, I wanted to move...read full review