Pacific Coast Home Services

Pacific Coast Home Services is a 5-star rated, family-owned and operated company that specializes in residential electrical, plumbing, heating & air services, and remodels. Their technicians and office staff are carefully selected for their customer service experience and industry knowledge, ensuring that every customer receives professional, honest, and courteous service. When a customer faced a main sewer break, the foreman TJ, along with Juan and Carlos, quickly identified the problem and referred a restoration company for cleanup. They worked diligently to replace the old cast iron section with ABS and installed a convenient clean-out to prevent future issues. The crew stayed late to ensure everything was working properly and answered all the customer's questions, showing their commitment to doing the job right and caring for the customer. Another customer had a clogged kitchen sink and was very impressed with Rafael, who performed a full plumbing inspection in the crawlspace. He discovered a leak in the kitchen line and kept the customer updated throughout the project. The customer was very happy with the outstanding level of service received. In an emergency, a customer appreciated the call center's quick response and the dispatch of Rafael within an hour. He was thorough in his inspection and fixed the sewer backup issue immediately, leading to great satisfaction with the overall experience. Recently, when the Museum attic unit began leaking, the customer was grateful for the prompt same-day service. Although it was not cheap, they appreciated how Pacific Coast Home Services accommodated their schedule, and praised Roy and his assistant for their fantastic work, ensuring the museum remained at a safe temperature for artifacts. Another customer noted that Andrew arrived on time and was polite while discussing options to update the electrical system in their home. He provided a competitive quote and gave them the confidence that they were working with an ethical company. Juan Robledo responded to a plumbing issue request and arrived in 1.5 hours. He was polite and helpful, even with the dogs around. He showed where the problem was caused by a puppy's chewing and suggested that a landscaper could be better suited for the project. He quickly helped stop the gushing water, making the customer grateful for his assistance.