Reviews for Nihon Bay Clinic
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Monday: 8:30AM - 5PM
Tuesday: 8:30AM - 5PM
Wednesday: 8:30AM - 12:30PM
Thursday: 8:30AM - 5PM
Friday: 8:30AM - 5PM
Saturday: 8:30AM - 12:30PM
Sunday: Closed
Tips
accepts credit cards by appointment only
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Urgent Care
Ratings
Google: 2.8/5Nihon Bay Clinic
40 N San Mateo Dr, San Mateo
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The receptionist's response is too harsh. Arrogant attitude, rude words, lack of tact, lack of delicacy. There aren't many places where I can speak Japanese, so I'm patient and go here, but if that wasn't the case, I would never go there.Also, I don't know if one of the female doctors is a veteran or not, but she makes sarcastic comments that don't consider the patient's point of view, and I can see that she's completely criticizing us. It's because I'm a doctor. I wonder if I've misunderstood something.I think this is a really bad clinic.
If you can speak English, please don't bother going here. Fraudulent charges (balance billing) and they refuse to acknowledge any of that. Make sure to read all the contracts they make you sign before you get any services done, because this is how they justify the balance billing, which is not what the providers are supposed to do if they are in-network. Awful receptionist attitude, and I think that they also misdiagnosed me on something, which is a cherry on top.
Phone support is surprising. After reading the reviews, I was satisfied. The response was such that I thought the 5 star rating was a scam. I will never call it again. What if I change the reception?