Nail Box in San Mateo is a popular spot for nail services. While some customers had mixed experiences with new technicians, others highly recommended specific artists like Melissa and Ananya. Melissa was praised for her fantastic work and attention to detail, creating a beautiful set of Gel X nails. Ananya, who has been servicing clients for over a year, is known for her excellent customer care and meticulous work. The overall atmosphere at Nail Box is described as friendly and welcoming, with other staff members being sweet and helpful. Customers are advised to book appointments with experienced artists in advance to ensure a great experience. Despite some minor issues reported by a few customers, Nail Box remains a recommended destination for quality nail services in San Mateo.
Three stars for some of the lovely girls who work here, Ivy is the sweetest, and Cherry always has the warmest energy. The owner is so incredibly cold and harsh that I have genuinely felt uncomfortable to the point where I have wanted to walk out both times she's serviced me. I have never ever been so dismissed and ignored like I was last time. Did not look at me or say hello, simply pointed at me to get in the chair. She was so short with me and did not listen to a word I said, gave me quite literally the opposite of the design I asked for. Showed her a photo of brown and black striped nails and was given white french with brown plaid. Never once asked me if the base… read full review
Aug 2025
5.0★★★★★
I just found my new favorite nail salon. Ivy handled my nails with care and amazing attention to detail. She created exactly what I was looking for and I am so impressed by the way she shaped my nails. I love my raindrop/bubble nails!
Aug 2025
5.0★★★★★
My first time there and the service was great. I came in with busted nails 😅 but Cindy properly removed and repaired my nails that were damaged. I highly recommend and will be back!
