About Nail Box ( San Mateo )
Nail Box in San Mateo is a popular spot for nail services. While some customers had mixed experiences with new technicians, others highly recommended specific artists like Melissa and Ananya. Melissa was praised for her fantastic work and attention to detail, creating a beautiful set of Gel X nails. Ananya, who has been servicing clients for over a year, is known for her excellent customer care and meticulous work. The overall atmosphere at Nail Box is described as friendly and welcoming, with other staff members being sweet and helpful. Customers are advised to book appointments with experienced artists in advance to ensure a great experience. Despite some minor issues reported by a few customers, Nail Box remains a recommended destination for quality nail services in San Mateo.
This is my second time doing my nails with Abby. She's very sweet and talented. Just know that she is a new artist and it may take a lil longer than other artists. So if you booking with her make sure to have time. But I really like her work and I feel she has great potential. Thank you Abby!
I messaged Nail Box on Instagram and booked a last-minute gel overlay appointment for today at 6pm with Abby. The entire process took about 2 hours. I like that my natural nails weren't filed too thin. Even though the nail file accidentally cut my skin, I didn't mind since every single nail salon I tried out did the same thing (maybe my fingers were just too chubby ) Abby apologized and was very careful through the rest which I appreciated! I originally wanted a cat-eye heart design but unfortunately, the tools wouldn't work. So I went with a cat-eye French tip instead. They turned out great! Now I'm ready for my trip Overall, a pleasant experience! I think the hiccups I experienced were completely understandable. They tried really hard to get my original design but sometimes things just end up differently. Thank you Abby for doing my nails and shout out to Melissa as well for helping out after closing.
I'm not really sure how to rate this place as I felt bad for the new nail tech that did my nails. I booked a gel x appt with design with a level 1 artist Abby for last Friday 7/19 and she was definitely feeling a lot of pressure as she didn't know how to do the design I wanted but the owner and her coworker told her she should try it. I didn't think my design was hard. Starting off when she was filing my nails and cutting my cuticles it kind of hurt me where I felt a sting. Additionally I noticed one of the gel x nails was kind of too small for my nail and I mentioned to Abby is my natural nail suppose to stick out and if she can fix it. She ended up just filing it down and it made my nail crooked. Here's the real issue: there was a specific design I wanted but they didn't even do it correctly because the beginner nail tech was freaking out. It was so bad that I believe the owner ended up taking over and said "it won't look the same but it'll still look cute". It was nice of the owner to take over but I wished the nail artist told me the design was hard and I would have gladly changed it as I had several designs I was interested in. I will say the nails are cute but it looks nothing like what I requested so I'm a bit disappointed but didn't want to say anything since I've already sat down for 2 hours doing my nails. I attached the photo of what I wanted and the nails I got. My tip is don't go with a level 1 beginner artist. Just try to book the pro artist ahead of time as they get booked up quickly.