About Elite Rooter
Elite Rooter Peninsula is a trusted plumbing service provider focused on customer satisfaction, quality service, and honest fair pricing. Their licensed plumbing technicians ensure that the job is done right the first time. Customers have had positive experiences with the company, praising the service of technicians like Oscar, Jesus Cardenas, and others. Customers have appreciated the technicians' promptness, professionalism, and clear explanations of problems and solutions. Reviews highlight Oscar's hard work and energy, with one customer noting he worked like a well-oiled machine while handling difficult tasks independently. Jesus Cardenas was recognized for his communication and thoroughness during a pipe leak issue, guiding customers from start to finish. The company is noted for its cost-competitiveness and the senior's discount offered. The billing process has been described as fair and clear, and customers have expressed satisfaction with the overall service provided by Elite Rooter Peninsula. Many look forward to calling on them again for future plumbing needs.
Elite Rooter sent their technician Oscar. Oscar worked like a well-oiled machine. He was a one-man team 90% of the time. He did almost all the hard work by himself, from inspecting and identifying the blockage, up to final clean up. He hardly rested – he had so much energy. When we had questions, he knew the answers (except for the pricing), and he always answered with a smile. He really knew his craft. Next time we have any plumbing issue (hopefully never), we will definitely ask for Oscar.
Jesus Cardenas helped us out with our problem from start to finish. We found out we had leaking pipes under the house. He arrived in a timely manner for the initial inspection and got the ball rolling for the clean up. He was very communicative through each step of the process and got us back up and running again. He deserves a raise!
We called Elite Rooter after our regular plumber said that our pipe blockage was more than a snake could handle. Elite arrived in about an hour, and provided excellent service for a more complicated issue than initially appeared. It required them to do advanced snaking, camera inspection of piping, crawling under the house, and calling in a leak detection company to see if there was moisture behind the walls and under our bathroom floor (there was). Communication throughout the 5-hour visit was clear and continuous. We will be using them to come replace some pipes after the leak detection company opens the walls and dries out the framing. Very professional all the way!