Apria Healthcare

May 2026

One of the worst companies I have ever dealt with in the healthcare field, which in our medical system says A LOT. I called last month to cancel autoship. They told me they had cancelled it. They did not cancel it and I was just charged for new supplies. We will see if they cancel it this time, but I am tired of their antics. Nothing but issues. Autoship issues. Billing issues. Setting up an online account issues. Issue after issue. Avoid this company like the plague. So many better options out there.

EDIT:
Customer service reached out to me after this review and things were supposed to be fixed. I just had to call them again for another shipment that got sent...read full review

Mar 2026

I would give zero stars if it were an option. After I returned my equipment, Apria continued to charge me the monthly rental fee on my debit account FOR 6 MONTHS. A year later, they still owe me for 3 of those months. Their accounting department cannot see these over charges, yet I have the data on my bank statements. They sent me yet another bill for equipment and rental fees from 2 years ago. I still cannot get them to see that they still owe me money from overcharges incurred post-cancellation of their services. I have been on hold for over an hour trying to rectify this very simple oversight on their part. They cannot see the overcharges, even though they show up...read full review

Dec 2025

Constantly re-billing for equipment we didn’t need and accusing us of not returning same equipment. Medical issues were bad enough. Constant harassment for payments, rental fees and missing equipment are too much. Shame on Apria.