About Walmart Vision & Glasses
Walmart Vision & Glasses is a business that provides a mixed experience for customers. The staff is generally described as kind, professional, and providing great service, with customers able to get their glasses repaired or replaced in a timely manner. However, some customers have reported issues, such as the staff being unable to find their insurance information or failing to notify them when their glasses were ready. Additionally, there have been instances where customers were given back broken glasses without being informed, leading to frustration and a waste of time and money. Despite these challenges, the business is appreciated by at least one long-term customer who praises the hard work and efficiency of a specific employee, Marcy.
My overall experience was wonderful! Specially,Doctor Trinh N Huynh made my visit truly amazing & enjoyable; she was very attentive with all my concerns, give me numerous options that would work for me & made the whole experience very pleasant.Truly an amazing Doctor!! The staff that helped me order my contacts were super nice as well.
The staff provided great service, they were very kind and professional. AND we got our glasses in two weeks.I broke my glasses and I took them back..they repaired them on the spot! Thank you Walmart
This place always has issues. They can never find my insurance and last time they never called me to tell me my glasses were ready. This time, I went to get my lenses replaced. When I went to go pick up my glasses, Francesca noticed one of my screws were messed up and wouldn't be able to be fixed. I dropped off my glasses with the messed up screw and it was not mentioned to me. I paid over $100 to be given back broken glasses when I could've just used that money to buy a new pair for the same price. Then the manager tells me that my glasses shouldn't have even been accepted with the broken screw! Waste of my time and money.