About Pro Rooter Inc
Pro Rooter Inc. is a business that provides reliable and knowledgeable plumbing services. The company, represented by Hector and his crew, is known for their excellent communication and for exceeding expectations. They handle paperwork efficiently and ensure that appointments are kept. Hector is highly regarded for his punctuality, professionalism, and willingness to educate clients about the work being done. He takes the time to explain each step of the process, answer questions, and provide an accurate estimation of the time required. Hector Jr. is particularly praised for his responsiveness and thoroughness in handling clogged sinks. His service is described as wonderful and honest, making him a highly recommended plumber. In summary, Pro Rooter Inc., and Hector and his crew, provide professional, educational, and efficient plumbing services, with a strong focus on customer satisfaction and punctuality. They are highly recommended for their excellent communication, reasonable pricing, and high-quality work.
I read a few negative reviews and figured I would chime in. I work for a local organization that uses vendors to support 35 houses in alameda county. Pro rooter is actually one of the most reliable and fairly priced vendors who support me. I primarily ask for Richard’s help in the field and he does an exceptional job communicating what he’s accomplished and responding to requests quickly. I have had dozens of positive experiences and nothing negative.
I recently had an excellent experience with Hector who installed a shut-off valve in my home. From start to finish, the service was prompt, professional, and courteous.Firstly, Hector arrived exactly on time for the scheduled appointment, which I greatly appreciated. Punctuality is important to me, and it set a positive tone for the entire service.Throughout the installation process, the plumber was courteous and respectful. He took the time to explain each step of the installation and how the shut-off valve works. I found this hands-on teaching to be incredibly helpful and educational.Overall, I was thoroughly impressed with the service provided by Hector. The combination...read full review
Hector and his crew were great from the first visit, in communication and exceeded our expectations all around. They got all the paperwork sorted with the city and sanitation. They let us know the day before and arrived on time. Hector is so knowledgeable and didn't hesitate to let us know what they were doing, how long it would take and answered all our questions generously. The process (new mainline installed to the street) was completed earlier than we expected. The job pricing was so reasonable compared to some insane quotes that we received from other companies and contractors. We HIGHLY recommend this company to anyone. I am excited to refer them to family and friends, especially in this area. Many Thanks!