Reviews for SPS Plumbers - Water Heater Repair & Installation
Write a reviewFrom SPS Plumbers - Water Heater Repair & Installation
Hours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards
Ratings
Google: 4.9/5SPS Plumbers - Water Heater Repair & Installation
1177 Branham Ln #227, San Jose
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Steven came out to work on our AO Smith Vertex propane water heater. He was friendly and on time. He also put on booties before coming into the house. He explained to me why the hot water heater igniter was failing, and replaced it with a new igniter. We also talked about what further maintenance I should think about in the future. He was very knowledgable and wasn't put off that my water heater also is tied into our radiant heat system. Unlike other repair folks he didn't try to upsell me into a new hot water heater.
I highly recommend SPS Plumbers and especially Ruben Ramirez, who helped us with resolving our issue. Our water in our showers have been running lukewarm, and we thought this have been an issue with the water heater. After Ruben arrived and diagnosed the issue, he showed us that the issue rather than being the water heater was an issue with the valves in the shower starting to go faulty and therefore mixing cold / hot water. After diagnosing, Ruben was unable to get the parts at the nearby Home Depot (due to their age), but assured me that he had the part back at the office. After rescheduling for a few days later, Ruben quickly returned our home back to normal and left,...read full review
I have AHS. Many times getting quality service in a timely manner is a challenge. SPS called the day after I requested service and came out 3 days later. Orlando was on time and very professional. He diagnosed 2 additional issues with our toilet and fixed all 3. Excellent experience.