Optical Illusions of San Jose | An Optometric Practice - Santana Row

I had an amazing experience from start to finish. Gina was incredibly welcoming, knowledgeable, and made the entire process easy. Dr. Kan was thorough, professional, and took the time to answer all of my questions. I highly recommend this office for their outstanding care and exceptional customer service!

Gina was so helpful and patient with me. Originally just came in to look at some frames, but the staff was so helpful. Everyone is so nice and they actually want to help you. Ended up getting an eye exam and getting the perfect Lens for me very appreciated that they allowed me to try on so many frames the experience was Great overall

es el mejor lugar y Gina she is the best worker ,, she’s helping me with all my cuestión to me she the best worker and nice person

Had a great experience here! The whole team was amazing during my eye exam, and Gina especially was so thoughtful when it came to picking out frames. She’s got a really good eye and helped me find the most beautiful pair. Highly recommend!

Beyond amazing service and specially the one given by Gina! will come back

I highly recommend Optical Illusion! The entire staff is incredibly friendly, professional, and welcoming. A special thank you to Dr. Kali, who always goes above and beyond to provide exceptional care and service. From the moment you walk in, you’re greeted with a smile and made to feel valued and appreciated. It’s rare to find a team so dedicated to their patients and customer satisfaction. Thank you all for consistently delivering such an outstanding experience!

I had a great visit at Optical Illusion. Dr Shafa was very thorough and efficient. Frances Calsadillas was an excellent optician that took the extra time on my special order glasses and made sure she had every detail right, which I appreciated her going above and beyond and taking to the time to get it right.

I had an outstanding experience thanks to Gina at the optical center. From the moment I arrived, she was welcoming, professional, and genuinely attentive to my needs. She took the time to answer all of my questions, explain my options clearly, and helped me find the perfect eyewear without ever making me feel rushed.
What really stood out was Gina's patience, knowledge, and commitment to ensuring I was completely satisfied. She went above and beyond to make the entire process smooth, stress-free, and enjoyable. It's rare to find someone who combines expertise with such a warm and caring attitude.
Because of Gina's exceptional customer service, I left feeling confident in my purchase and appreciated as a customer. She is a true asset to the team, and I highly recommend working with her. Thank you, Gina, for providing such a wonderful experience!

Richelle Chavarria went above and beyond the call of duty helping me fix an old pair of glasses. She was helpful and had a great attitude during the whole visit. Her confidence and high skill level made the appointment very efficient and pleasurable. Tha k you so much for the wonderful service.
Best,
Gordon Sigler

I had a contact lens emergency and walked in and the who team were so warm and sweet. Huge shout out to Richelle, Frances and Gina !!
Made my day