About Benjamin Franklin Plumbing
Benjamin Franklin Plumbing is known for providing excellent service, courtesy, and professionalism. Their technicians work tirelessly to complete jobs efficiently, often in a single day. They are knowledgeable, courteous, and friendly, taking the time to explain possible issues and provide clear next steps. The team is highly responsive and committed to customer satisfaction, ensuring that each problem is addressed carefully and thoroughly. While they may not be the cheapest option, their high-quality work and integrity make them an excellent choice for plumbing needs. Customers appreciate their flexibility, especially in accommodating schedules, and their technicians go above and beyond to ensure proper installation and repairs, including fixing leaks and troubleshooting water heater and faucet problems. Their approach is consultative, offering clear options without pushing unnecessary services, which builds trust and confidence.
Mr. Cabrera was very kind and flexible in accommodating my schedule. He is very knowledgeable about water heater and faucet problems, and he explained everything clearly so I could understand easily.
We received the best service from everyone we worked with at Benjamin Franklin plumbing! They were very responsive from the first time we reached out to them. Our technicians Edgar and Armando were very professional, knowledgeable, easy to work with and went above and beyond in making sure our water softener was installed properly and even helped us to fix a leak. We would definitely work with them again and highly recommend their excellent service to others!
Matthew arrived to assess the problem and was extremely consultative on options for resolving the issue. Unlike other professionals in the field, he did not try to push us into the most expensive option, but rather offered the pros and cons of each. He built tremendous trust and confidence with us and we accepted his consultation with no hesitation.