Reviews

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  • Robert Kauss
    Jan 2026

    Stan is the man !!! He works at Appliance Parts East and he is very knowledgeable about the industry he is in. I was fixing the belt and pulley on a Whirlpool Dyer, he sold me the correct part and gave me a couple pro tips on how to reinstall correctly. He saved me a bunch of time and headache in getting me back operational. Thank you Stan, You are one of a kind.

  • Арти Нети
    Dec 2025

    Good service

  • emmanuel torres
    Nov 2025

    Great place to buy Appliance parts been coming here since 2000

  • quan nguyen
    Oct 2025

    Great customer service. Even though they did not have the part I needed, they were very helpful in pointing me in the right direction!

  • SS
    Oct 2025

    I went to this place to see if they had a part, they did not have it. When I asked how much time it will take to get it the owner started asking me random irrelevant questions. Very rude I will I can give 0 stars. Will never go here again

  • jiggbury
    Oct 2025

    Amazing service!! This person definitely knows his parts and diagnostics on a particular part! But if he cant help he won't be afraid to recommend more stores around to help!

  • Jordan Boyd
    Aug 2024

    Called on Sunday to obtain information about dishwasher pump and harness compatibility and sales rep was rude and insulting. Was told it was my job to look up part/model numbers and he would not give me any helpful information. Continued to talk over me and cut me off. Do not recommend using this company.

  • Scott Holmes
    Jul 2024

    107 outside. AC fails. Think it’s the capacitor. It’s Sunday. ace, Lowe’s and Home Depot dont/wont sell capacitors. But this place is open on Sundays? And sells them? For cheap? Alleluia! He even tested my old capacitor I brought in with his multimeter (without asking). Yep it’s bad. Tests new one: here’s how it should look. Best 28.50 I’ve spent. Would have given him 200 lol. Support this business!

  • Alton Aldana
    Jul 2024

    I have been able to fix my refrigerator, washer/dryer machine many of times because of all the help with the personnel of this store. The accurate informative feedback on what can possibly be wrong has helped me fix all my failing appliances.

  • Graciela López
    Jul 2024

    Two of the burners on my 20+ year old gas cooktop weren't lighting, I walked into this shop, talked to the owner and after describing the problem and walking me through a few troubleshooting questions he knew exactly what the problem was. I was impressed with his knowledge and he had the parts available in the shop. I swapped out the parts, (it took me longer to give the inside of the cooktop a deep cleaning than it did to swap out the old parts for the new ones) and voilà my stove is working perfectly!

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Appliance Parts East Inc.

311 N Capitol Ave # K, San Jose

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Hours

Monday: 10AM - 6PMTuesday: ClosedWednesday: 10AM - 6PMThursday: 10AM - 6PMFriday: 10AM - 6PMSaturday: 10AM - 5PMSunday: 10AM - 2PM