Superior Plumbing Fire

Nov 2012

Unfortunately, the plumber who came didn't really seem to know how to put in a kitchen faucet, and when he was finished, I was inspecting and attempted to swivel the faucet from left to right (it's the type of faucet with a pull out nozzel, but the base is supposed to swivel - a Pfister Bixby F-538-5LCS if you're interested), and he said "No! Don't move it! You're not supposed to move it!" and I said "huh? yes you are!" We argued for a bit, and then finally I said "Okay" and he went to his van to get the invoice. While he was gone, I immediately called Pfister and spoke to a rep who assured me that model is supposed to swivel. When the plumber came back, I gave him the phone to talk to the guy from Pfister. They spoke for a few minutes, and the plumber looked at the sink, said "uh-huh" a few times and then hung up. He then went back under the sink, fiddled around, and then tried to convince me that it wasn't a swiveling sink. We argued for about 10 minutes and I realized I wasn't going to get anywhere with him, so I paid him and let him go. He did install it, and later, I futzed around with it and seems to swivel okay, but not great. I wouldn't use these guys again.