TLDR: made appointment almost one month ago and they called me day before to cancelI called them because they showed up on website as a podiatrist. I called and they said they accepted new customers and , made an appointment and waited.The day before my appointment, they called me and said they’re cancelling my appointment because they don’t accept my insurance. So I waited almost a month for them to cancel last minute and now I. Must wait another month somewhere else
March 2024
This is a review about the receptionist. She is horrible and not knowing what customer service is. She just love to chat , chat , and chat... She have no idea patients have pain and what to talk to their doctor. She would type a few words and turn around and chat with her coworkers and type a few words and chat with her coworkers.
December 2021
The health professionals like Np and N A are nice but the receptionist lady is very unprofessional. She tried to give me medical advice when I try to make an appointment there. She even asked to see my test documents when I tried to make an appointment. The receptionist told me even with breakfast I can still do the blood test!?!! Really?! If that’s the case why people are always ask to do the blood test with an empty stomach?!! This small clinic need to hire an experienced receptionist otherwise the first image about this clinic is negative- - hope the manager could see this review and replace receptionist with someone knows what their job is.
TLDR: made appointment almost one month ago and they called me day before to cancelI called them because they showed up on website as a podiatrist. I called and they said they accepted new customers and , made an appointment and waited.The day before my appointment, they called me and said they’re cancelling my appointment because they don’t accept my insurance. So I waited almost a month for them to cancel last minute and now I. Must wait another month somewhere else
This is a review about the receptionist. She is horrible and not knowing what customer service is. She just love to chat , chat , and chat... She have no idea patients have pain and what to talk to their doctor. She would type a few words and turn around and chat with her coworkers and type a few words and chat with her coworkers.
The health professionals like Np and N A are nice but the receptionist lady is very unprofessional. She tried to give me medical advice when I try to make an appointment there. She even asked to see my test documents when I tried to make an appointment. The receptionist told me even with breakfast I can still do the blood test!?!! Really?! If that’s the case why people are always ask to do the blood test with an empty stomach?!! This small clinic need to hire an experienced receptionist otherwise the first image about this clinic is negative- - hope the manager could see this review and replace receptionist with someone knows what their job is.