Reviews

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  • Padme J.
    Oct 2024

    I do not recommend this place. The staff does not care about you. They price gouge you in membership fees and blame you for anything wrong they did instead of providing better customer service in explaining why the machines are locked and unusable.

  • Susann Lua
    Oct 2024

    Honestly lately this YMCA is a messssss. Even after the “annual closure” when they closed down the entire gym for “improvements”, it’s the same if not more.
    The facility doesn’t even have a vending machine where you can buy a water bottle in the event you forget one. Feminine products are only available from a quarter dispenser but you can’t get change from the staff at the front desk so you’re shhh out of luck if you don’t have one on you.
    & I understand that ideally you plan for those things & always carry things like a water bottle & a tampon with you but it wouldn’t be difficult for them to have them available for purchase either.

    Also, the water fountain downstairs, even after the closure, is out of service 95% of the time. I’m not a maintenance person so I can’t explain why but it seems kind of ridiculous.

    The facility has a lot of potential if the efforts to improve it went towards the equipment available & accommodations rather than a mural next to the stairs that yall really didn’t need. Just sayin.

  • Rommel Aquino
    Sep 2024

    I've been a member here for about 2 months now. Here's my take.

    Dislikes:
    - really small weight room, during peak hours it gets really cramped. To the point where it can become dangerous where people might accidentally bump into someone mid set. You could also find yourself waiting for equipment to open up if you don't ask to work in
    - the basketball court has a lot of dead spots. You could dribble normal when all of a sudden you could lose your dribble. I've seen people trip over their own ball after their dribble fell flat due to a dead spot
    - Hours of operation: sometimes i wish it was open later.
    - mens locker room/shower sometimes stinks, but that's anywhere. But this place isn't bad compared to other gyms I've been too
    - a little pricey if you don't have a discount, but I've used all the amenities so i feel like I'm getting my money's worth

    Likes:
    - mostly everybody who lifts is really good about putting the weights back where the belong. Not where they got them from, but where they belong.
    - a good number of people are really good about wiping down their equipment after use
    - There are multiple studios to stretch and exercise
    - Lots of sports to try (basketball, volleyball, pickleball, swimming)
    - individual showers, ideal for privacy
    - the outdoor workout area is a nice change of scenery, the free weight is ideal for bench, squat and deadlifts. The turf area is good for plyo work, stretching and other body movement exercises.
    - more than enough lockers, just bring your own lock

    Overall:
    I enjoy it here. I think the people here are great, staff seems friendly and helpful. The regular gym goers seem to develop friendships and i think it's awesome to see. I haven't encountered any obnoxious or annoying gym goers. The amenities are great. I have yet to feel disgusted being there because generally it's clean.

  • Rommel A.
    Aug 2024

    I've been a member here for about 2 months now. Here's my take. Dislikes: - really small weight room, during peak hours it gets really cramped. To the point where it can become dangerous where people might accidentally bump into someone mid set. You could also find yourself waiting for equipment to open up if you don't ask to work in - the basketball court has a lot of dead spots. You could dribble normal when all of a sudden you could lose your dribble. I've seen people trip over their own ball after their dribble fell flat due to a dead spot - Hours of operation: sometimes i wish it was open later. - mens locker room/shower sometimes stinks, but that's anywhere. But this place isn't bad compared to other gyms I've been too - a little pricey if you don't have a discount, but I've used all the amenities so i feel like I'm getting my money's worth Likes: - mostly everybody who lifts is really good about putting the weights back where the belong. Not where they got them from, but where they belong. - a good number of people are really good about wiping down their equipment after use - There are multiple studios to stretch and exercise - Lots of sports to try (basketball, volleyball, pickleball, swimming) - individual showers, ideal for privacy - the outdoor workout area is a nice change of scenery, the free weight is ideal for bench, squat and deadlifts. The turf area is good for plyo work, stretching and other body movement exercises. - more than enough lockers, just bring your own lock Overall: I enjoy it here. I think the people here are great, staff seems friendly and helpful. The regular gym goers seem to develop friendships and i think it's awesome to see. I haven't encountered any obnoxious or annoying gym goers. The amenities are great. I have yet to feel disgusted being there because generally it's clean.

  • Esthefania Londoño
    Aug 2024

    I want to make a comment about the hip hop class with TERRY P. This man was too racist making comments from my country (Colombia) talking about drugs and Pablo Escobar, there are already 2 classes in a row that he does this type of comment, if you are going to take class try to make this man not to make them this type of jokes that are not FUN. By the way the workout at YMCA is very nice too me :)

  • Kareem M
    Jul 2024

    I have been a member at this gym for over 20 years and a few months ago one of the staff told me I would have to cut my workout short and leave because I was wearing "work" pants that were not gym appropriate. I was shocked and thought this staff member must be misinformed, so I took pictures of my attire, and sent to the manager (Kim), who told me that "pants with zippers or buttons have the potential to ruin the upholstery of the equipment". I have emails of this bizarre encounter, and she was difficult to get a hold of. I purchased a 24 hour fitness membership soon after and checked with 24 hour if my attire would be appropriate for them, in case this is some new attire policy at gyms. They thought it was ludicrous. I'm not sure what's going on with this Y lately but I'd advise interested customers to look elsewhere. I've been very happy with 24hr fitness.

  • JRay Eats
    Jul 2024

    Shout out to Patrick and Liz for the stellar service. They ensured a great time for me and showed me a great reason to be at the YMCA. Thank you for a great service and amicable greeting!

  • Ed L.
    Jul 2024

    Absolutely Horrible Horrible. I wished the Website had had an advanced warning for prospective members July 1st they increased the membership from $99 to $149. They don't return calls. They make you work. Hopefully, I won't regret joining. So far, I am starting this membership with a bad bad experience with their customer service.

  • Paul K.
    May 2024

    Reasonable prices, decent equipment, a good sized pool and fairly clean overall... But, it's pretty hard to workout here since most patrons just sit on machines using their phones (5 to 10 mins in between sets), hogging up each machine 20 to 30 minutes at a time... 99% of the time they won't share the machine with you to allow you to work in a set, even when you ask. I think management needs to do a better job with visible signage letting people know that they should not be sitting on machines between sets. I'm most likely going to change gyms since this doesn't really work.

  • Jennifer Z.
    May 2024

    I came on a rare day when I finally got a day off from work. I wanted to just simply join ymca and see what's it about, and Janet here made me sit for almost an hr helping everybody that literally just walked in like I am invisible. She seems very sweet to kids, but I gotta pick up my kid now. You guys need to work a better system for people waiting in line. Time is precious for those who came early. This is horrible! I left with a foul taste in my mouth.

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Stonestown Family YMCA

333 Eucalyptus Dr, San Francisco

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Hours

Monday: 5:30AM - 9PMTuesday: 5:30AM - 9PMWednesday: 5:30AM - 9PMThursday: 5:30AM - 9PMFriday: 5:30AM - 9PMSaturday: 7AM - 5PMSunday: 7AM - 5PM