SEV Laser

SEV Laser offers a variety of beauty services, including laser hair removal, skin tightening, and injectables/dermal fillers. Customers can customize treatments to target specific areas of the body. The business is known for providing a friendly, salon-like atmosphere where clients feel comfortable. Many reviewers praise the smooth and easy laser hair removal process, noting that the cooling air helps minimize discomfort. The staff, including Becca, Navia, Vivian, and Lindsty, are described as professional, kind, and thorough. Clients appreciate the opportunity to ask questions and receive detailed pre- and post-treatment instructions. One customer specifically mentioned seeing noticeable progress after multiple sessions, highlighting the effectiveness of the treatments.

However, some reviews point out issues with customer service, such as delays in communication and problems with appointment scheduling. For example, a customer experienced difficulty with forms and was frustrated when the appointment was canceled unexpectedly due to a medical prescription, despite having confirmed and paid for it in advance. In this case, the staff showed empathy, and the manager eventually refunded the client, restoring some trust. Overall, customers report positive results and recommend SEV Laser for its efficient and effective services, but some suggest the business could improve communication and appointment handling.