About PetSmart
Reviews for PetSmart
Write a reviewHours
Monday: 9AM - 9PM
Tuesday: 9AM - 9PM
Wednesday: 9AM - 9PM
Thursday: 9AM - 9PM
Friday: 9AM - 9PM
Saturday: 9AM - 9PM
Sunday: 10AM - 7PM
PetSmart is a well-known pet supply and services retailer, offering a wide range of products and services for various pets. The store provides excellent customer service, with helpful and prompt staff, making the shopping experience pleasant. PetSmart's grooming services are highly rated, with friendly groomers providing excellent care for pets. The pet hotel is also praised for its superb staff and service. Customers are impressed by the store's wide selection of supplies, from food bowls to toys, and the convenient location with ample parking and proximity to public transit.
Dog food, toys, grooming, play camp, training and hotel in one shop. My Australian Sheppy stayed overnight for 2 days and seemed to enjoy his stay. Staff knows all the dogs by name and very friendly. Spacious store and aisles to move around with the big dogs.
The layout of the store I'm not used to Petsmart having a second floor. It wasn't easy finding what I needed until they said they had more stuff on the second floor. The employee that I found on the sales floors weren't that helpful. Good thing I found something I needed that was just randomly shelved. I called in and wanting to hold stuff for pick up but was told to do store pick up. Store could be organized more. Line was long but at least the cashiers were nice and hopeful.
I love this PetSmart! The store is always well stocked, and the staff are friendly and helpful. Their doggy daycare and grooming are excellent—my puppy loves spending the day here with her friends. The “camp counselors” are wonderful, and the dogs are always happy and well cared for. Highly recommend!