About Magic Plumbing Heating & Cooling
Magic Plumbing, Heating & Cooling is a San Francisco-based company with over 40 years of experience in plumbing and heating services. They specialize in plumbing and drain cleaning, offering same-day service and guaranteed satisfaction. Customers praise the company for their reliable and efficient service, with technicians arriving promptly, explaining the work clearly, and completing the job thoroughly. They are known for their professionalism, hard work, and attention to detail. The company also offers residential heating and cooling services, and has been recognized for providing competitive estimates and convenient scheduling options, including weekend appointments. Magic Plumbing is committed to clear communication throughout the entire process, from initial contact to completion. Customers have shared positive experiences with the company, highlighting the excellent service provided by technicians like Anthony and Alberto. They have been praised for their ability to diagnose and resolve complex issues, such as sewer line backups, in a timely and effective manner. The company's flexibility and pragmatic approach have also been appreciated by customers, ensuring that repairs are completed to their satisfaction.
Anthony did an excellent job, tracking the original washer drain problem to the sewer line, flushing the line and replacing the old and cracked flow line. He made having a contractor working on this old house a pleasant experience, which most aren't. Expensive, yes, but he was reasonable and stuck to the estimate.
The one star off was for some debris left behind (some old foam and rubber gloves) outside the basement, which I'm sure was an oversight, given that he worked through lunch and was off to another night time job. Thanks Anthony! I will use (and recommend) Magic again.
Magic has been my go-to for over 10 years. This time, our four-unit building had a sewer line back-up into the garage. Raw sewage bubbling up pooling... I called Magic and Alberto was on site in under an hour. He worked quickly and carefully and helped us diagnose the likely cause of the backup. Great work.
UPDATE: Had another issue in one of the flats. Three issues actually... Alberto patiently worked through each, and advised me of options, how to best proceed. His flexibility and pragmatic approach led all repairs completed and tenants happy. In full transparency, more than I wanted to spend, but I don't think I would have saved much if anything with...read full review
Excellent service. So easy to schedule and find a time that worked for me. Chris, the technician, was knowledgeable, professional, and efficient. I would totally recommend this company.