Kaiser San Francisco Psychiatry

Oct 2025

Impossible to get thru. I made an appointment for my son. That appointment was mysteriously cancelled with no notice. Called back to reschedule. Was on hold for 30+ minutes. Was finally talking to a human being and mid-sentence got transferred to a different facility and put on hold again. Blown away that my family collectively pays $12k+ per year in premiums to access this level of incompetence.

Aug 2025

Kaiser Mental Health of San Francisco has been one of the worst experiences for me as an adult who is experiencing mental health issues. It's also been a horrible experience for my son who is 11 years. We have been trying to get him assessed for autism. There is no direct number to connect with the therapist or their office. There is a general number to call with automatic options. When pressing the number for the office, it says they are experiencing a problem and does not connect. I been waiting for 3 weeks for a response from the therapist. When emailing the therapist they will not respond. When my son had a session, I asked for a direct number and explanation. And...read full review

Jul 2025

This review is ONLY to provide help to people having these horrendous experiences with Kaiser SF Psych. I gave 3 stars just so this will stand out. Don’t give up hope on help. I’m a psych patient with Kaiser for over a decade. Daly City is NOT like this. From what I hear S. San Fran is NOT like this. I know its out of area but Campbell/ Santa Clara are NOT like this. I can’t guarantee to anyone that they will find immediate relief but I swear I was shocked reading these. I have had awful experiences at all Kaisers with other depts but what is being expressed here is reckless and unbelievably cruel. Try other avenues, be very clear about your level of distress and...read full review