Inconvenient hours (Tuesday thru Thursday 10-3:30) and difficult parking in Chinatown (easy if you have two people in car), but obviously lower rates than in FiDi. Nice female owner/worker.
November 2021
Been going there for years and the price is reasonable and the service has always been average which is not a bad thing. I've recently visited the shop couple of times for some clothes alterations both times they did an okay job. I believe the customer service needs an improvement because each time I return to pick up my clothes, the worker would tell me it's not ready yet or come back another time when it was agreed to return on a date they said. They seemingly don't value customers time and effort which is disappointing. I'm only speaking of my personal experienced.
June 2021
These days, service places like this are struggling to tread water. Since the work scenario changed at the turn of the century to being business casual, places like this that service the Financial District workforce have seen a dramatic drop in business. Where guys would bring their suits and collared shirts and gals had skirts, shirts, pants, and jackets that needed to be dry cleaned or washed, those days are gone. And with the change in the last fifteen months, who really does work in the Financial District anymore. Since this store is near where I have work stops on a regular basis, I will bring collared shirts and my dry clean needs here on occasion. I believe they... read full review
Inconvenient hours (Tuesday thru Thursday 10-3:30) and difficult parking in Chinatown (easy if you have two people in car), but obviously lower rates than in FiDi. Nice female owner/worker.
Been going there for years and the price is reasonable and the service has always been average which is not a bad thing. I've recently visited the shop couple of times for some clothes alterations both times they did an okay job. I believe the customer service needs an improvement because each time I return to pick up my clothes, the worker would tell me it's not ready yet or come back another time when it was agreed to return on a date they said. They seemingly don't value customers time and effort which is disappointing. I'm only speaking of my personal experienced.
These days, service places like this are struggling to tread water. Since the work scenario changed at the turn of the century to being business casual, places like this that service the Financial District workforce have seen a dramatic drop in business. Where guys would bring their suits and collared shirts and gals had skirts, shirts, pants, and jackets that needed to be dry cleaned or washed, those days are gone. And with the change in the last fifteen months, who really does work in the Financial District anymore. Since this store is near where I have work stops on a regular basis, I will bring collared shirts and my dry clean needs here on occasion. I believe they... read full review