Petco Dog Training

Mar 2024

Employees are nice, a bit understaffed so you might have to search for someone if you need assistance. Petco in general is a bit overpriced, but they have a wide range of stock for different kinds of pets. I seem to always get lost in the cat section and walk right by the thing I'm looking for, the aisles are kinda narrow and not great for browsing.

Dec 2023

I normally place my order on the app and pop in to pick up my order, they also offer curbside, but I like to come in and browse a little too. Today I came in to purchase cat food for my son's cat and Jose helped me out. He was extremely helpful and went above and beyond by calling other locations to, see if they had the product that I needed which this location was out of at the time. He was polite, friendly, and exemplified good customer service. He was able to find a nearby location that carried the food I needed, and I left a happy camper despite them not having what I needed. This is how customer service is done. As a sidenote, you usually get 10% off if you place...read full review

Jul 2023

Absolutely the worst customer service. We went there yesterday. First of all the male employee went over to the female employee who was re-stocking and checking the aisles. He said to her jokingly, "Can I help you?" It is only because I made eye contact that he then referred his question to me- a customer. I asked him for advice on a magnesium supplement for our dog. He pretty much just read the ingredients on the products. No knowledge or care about what PETCO is selling. When you go buy a refrigerator, you expect the salesperson to be knowledgeable and Helpful! Not annoyed or indifferent to the sales. I can read the labels myself. I went to pay at the cashier, she asked,"...read full review