PetsHotel Glendora

Aug 2023

The only thing I recommend now would be the dog trainer. Debbie, she amazing and very helpful, but the rest of the store doesn't seem to care about it's customer's. I asked the cashier yesterday to call someone over to assist in the fish area instead of helping she grabbed a cart and leaned on it then started up a conversation with another employee. I waited for 25 minutes to get help with some fish and no one ever showed up. So i tried again today and basically the same results. I used to be a big advocate for them now I'm trying petco

Aug 2023

Love this store, and the staff. I won't take my dog anywhere else. I have an anxious and nervous German Shepherd, who occasionally stays at Pets Hotel, and we use the grooming services. All of the staff, have gotten to know her, and they go out of their way to try and make her comfortable. She can be difficult to handle sometimes, but all the staff at the Glendora store are kind and patient with her. She's a work in progress who has come along way, and the employees at this store are partly the reason for that.

Jun 2023

Took my Teddy there for the first time a few days ago and I cannot stop admiring his new haircut. I believe the groomer's name is Ashley , did an amazing job with my little boy .. very soft spoken but professional and did a great job with explaining .. Thank you Petsmart!