About Northstar Plumbing, Heating and Air Conditioning
Northstar Plumbing, Heating and Air Conditioning is a reliable and professional service provider. Their technicians are knowledgeable and take the time to explain issues and solutions to customers. Chris, for instance, fully explained the condition of a 65-year-old furnace and discussed options without using hard sale tactics. Customers appreciate the company's professionalism and the technicians' ability to make them feel comfortable. They perform exceptional work, whether it's servicing a water heater, maintaining a furnace, or inspecting an old HVAC system. Many customers feel like family throughout the process, highlighting the personable nature of the staff. Rick, known for his expertise, effectively explains problems and options regarding AC units, ensuring that customers understand without feeling pressured. Overall, Northstar is praised for its thorough service and customer care.
Andrew was my tech he was courteous,kind, and very informative, recommendations given.
Andrew was very professional. He was very polite. He was very efficient and I would have him come back and do any job that I needed. . He is a wonderful representative of your company and he will do very well I thank him for what he has done and my praises are for him and for his work and I wish him great and wonderful things in the future thank you.
This review is a huge shoutout to Frank! He came out after my old furnace's blower wheel went off-balance following some routine maintenance. I was incredibly nervous that I would be pressured into major, costly repairs, but my worries were completely unwarranted. Frank was professional, explained exactly what was happening, and clearly outlined my options. I felt zero sales pressure. Best of all, he fixed the issue at no cost because all of Northstar's work is backed by a 1-year warranty! I cannot express how much I appreciate his honesty and highly recommend Frank and Northstar to anyone.