Sharp Rees-Stealy Mira Mesa Laboratory

Jan 2024

My kid just had his blood work here. 2 guys did the work but they didn’t draw enough blood. We’re blamed because they said my son was dehydrated which is not true because he just had his lunch 2 hours ago and was able to pee a lot 15 mins before his blood work. The guy who drew the blood seems to be a new hire or in-training. We’re asked to just come back once he’s hydrated. Obviously, we’ll never come back here. My son’s left arm now is left with hematoma.

Aug 2022

Went for a scheduled CT scan they said my insurance was pending. I called my insurance while on-site and the front counter women was extremely rude. Rushing me asking if i'm going to do the scan or not. I was on the phone trying to get it worked out but with the insurance. Standing at her desk no one in line. She went and spoke Spanish to the other lady behind the counter and that lady was looking at me like i was a freak. I am a super chill person trying to get an issue figured out and I felt like a burden . No smiles no friendly just rude behavior. Customer service should be #1 at these locations especially knowing that clients may find out horrible news. Be kind you...read full review

Jul 2022

Was scheduled for an MRI and was told that I will be billed my co pay during appointment confirmation by Allee. When I showed up at 6 am they refused me service and demanded an amount that was triple what my insurance quoted. When I asked for a manager I was told that none is availabe. Lilianal and Alicia did very little to assist and were not sympathetic when I explained that I had driven far and it had taken over a month to book my app. The staff is unfriendly and careless. Do not put yourself through more trouble by going here. Double check your portion with insurance company because they will over charge you.