About Roadrunner Towing
Roadrunner Towing is a dependable towing service based in San Diego, known for its fast and efficient response times. Customers have reported that the team arrives within 25 to 45 minutes, even during busy times. The experienced tow truck operators use the latest tools and technology to ensure top-quality service, whether for standard towing or special vehicle needs. The service has garnered high praise for its friendly staff and outstanding customer care, making it a reliable choice for anyone in need of towing assistance. Roadrunner Towing aims to be the go-to towing service in the area, ensuring that customers feel safe and supported on the road. Customers have expressed gratitude for the helpful attitude and knowledge of the tow truck drivers, particularly when dealing with luxury vehicles or challenging situations like getting a large truck camper unstuck. The service has also been praised for going above and beyond, such as providing a ride to the airport when a rental car had a dead battery.
My truck alternator was going and going. I was in my way to my mechanic at Elite Auto Repair when ol’ Myrtle went from going-going to just gone. I was stuck on the 52 East exit off of the I-5 south when my entire electrical system shut down. I was in the emergency lane with cars flying by me at 65 mph in a hurry to their own funeral, so I scooted myself into the passenger seat, put on the safety belt, and used my Allstate mobile app to get roadside assistance. Roadrunner was busy, but they made to me as soon as they could and provided quality service. He got me to my mechanic’s shop where I could safely address my truck’s needs.
We got stuck in a soupy mess and had a really hard time finding someone who would try to help us get out our very large truck camper. We're so glad that Roadrunner Towing took the call and got us out! So sorry we forgot the driver's name but he was great - helpful, communicated well, and no damage beyond our pride for getting into the mess in the beginning!
If you wanna see them in action, you can watch this video here: https://youtu.be/qQ5_aUuBDkw
If I could give Joel 50 stars I would!! The rental car I had ran out of battery on the side of the highway and the roadside assistance group sent Joel out but failed to tell him it was on the side of the road so the tow he had would not work. Even though he’d come out and tried to see how he could tow the car there wasnt much he could do. Despite all that he so very kindly still gave me a ride to the airport where my flight was leaving in another couple hours, saved my life!! Thanks Joel, truly appreciate how above and beyond you went!