Install technicians jacked up our brand new cabinets and counters, we had to cover up and mask it to not be directly visible in the room. Had to move the system a 2nd time, was told by a rep they'd waive the fess for the move, otherwise the system would have stayed where it was, but accounting ended up coming after us for charges for the move anyway - finally gave in and paid it because of their collection efforts and unwillingness to honor what was told.
Love our office filtration system.
Brutal customer service
Install technicians jacked up our brand new cabinets and counters, we had to cover up and mask it to not be directly visible in the room. Had to move the system a 2nd time, was told by a rep they'd waive the fess for the move, otherwise the system would have stayed where it was, but accounting ended up coming after us for charges for the move anyway - finally gave in and paid it because of their collection efforts and unwillingness to honor what was told.