One Medical: La Jolla

One Medical is a membership-based primary care practice that aims to make healthcare more accessible. The La Jolla location offers a range of services, including same-day appointments, 24/7 on-demand care through their app, mental health services, preventive care, and chronic care management. The practice is designed to cater to families, with calming offices, onsite labs, lactation consultants, and stroller parking. Patients have generally had positive experiences at the La Jolla office. Dr. Hickman was described as caring, thorough, and attentive, addressing patients' concerns effectively. The reception area was noted as very nice, and the staff were friendly and helpful, even offering water during wait times. Patients were able to complete their visits, including examinations, lab work, and receiving vaccinations, within an hour. One patient, who was initially hesitant due to negative reviews, was pleasantly surprised by the clean and modern office, the efficient front desk, and the overall positive experience with Dr. Hickman and the lab staff. The on-site lab was particularly praised for its smooth and professional service. A pediatrician patient also commended the exceptional care provided by the phlebotomist, Randy, during a blood draw for their 11-year-old child, noting that the child did not even realize the procedure had happened. Overall, the La Jolla location of One Medical appears to offer a convenient and positive healthcare experience for its patients, with a focus on accessibility, efficiency, and personalized care.