About Nushoe, Inc.
Nushoe, Inc. is a family-owned business specializing in high-quality shoe and boot repair services. Since 1994, their expert craftsmen have repaired over 5,000,000 pairs of footwear, ensuring factory-quality shoe renewal through a convenient mail-order service. Nushoe is the exclusive repair company for several well-known shoe brands and offers direct-to-consumer options for all types of shoes, boots, and sandals. Customers have praised Nushoe for their reliable and affordable services, often choosing to restore their favorite footwear rather than buying new pairs. Many have expressed their appreciation for the honesty and integrity demonstrated by the staff. Even customers located far from the West Coast have found the service worth the wait, highlighting the unmatched quality and professionalism of Nushoe. Recent reviews mention the excellent re-sole and comfortable insole work, as well as the prompt and friendly customer service. Some customers experienced minor issues with timing and product availability, but overall, Nushoe is a trusted choice for footwear restoration, providing a cost-effective solution to revive well-loved shoes and boots.
Resole and leather reconditioning for Birkenstocks greatly exceeded expectations - quality nearly matched a completely new pair. Pricing was favorable; coast-to-coast shipping added a premium, but still less than buying new. Timing was reasonable and the ability to check in on status was reassuring. Would definitely recommend!
Terrible communication, along with over a month delay. I ordered a restore (wash+resole) for my uggs. The resole came out great. My uggs had heavy water stains, but they can't work miracles. However, I'm sure they did their best to clean them as they have that new shoe smell, and I'm satisfied that I can at least wear them out in public now. I'm happy with my restore but I took 2 stars due to their poor communication. They did not notify me there would be a delay due to warehouse changes until after I made multiple attempts to contact them.
I have a pair of 15 year old hiking boots that I had hoped could be repaired. I sent NuShoe an email with pictures of the damage, and they responded next-day to explain why they could not fix my boots.
While I'm disappointed they couldn't repair them, I still had a great experience dealing with them because they responded very quickly and clearly.