About NTC Naval Medical Branch

NTC Naval Medical Branch offers mixed experiences. While some customers praise the prompt attention and professional staff, others report long wait times and dropped calls, suggesting the need for improvements in the scheduling system. The overall service quality appears variable, with both positive and negative reviews.

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Reviews for NTC Naval Medical Branch

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Mar 2026
When it comes to Overseas Suitability Screenings for dependents, they are completely unreliable here. They won’t pick up phone calls, respond to emails, review your packets on DoDSafe, and have you wait in the lobby for hours to ask a question. If you want to save your time, don’t come here.
Jan 2026
Confusing, poor signage….”You are in the wrong line.”. I can’t even describe the lack of guidance. It’s crazy that just picking up a prescription is so difficult. Yes, I appreciate that my prescriptions are free. Still, it is confusing. They need to “walk the problem”.
Staff are wonderful people.
Jan 2026
Dr tu is very dismissive, LAUGHED at me when I told him I was having problems with anxiety & other things this was my second appointment since he said I had “too many problems” and had to split it into many appointments and didn’t even let me finish the list of things I wanted to talk about before telling me goodbye unprofessional and rude ended up leaving with no help and cried in the car with my toddler