We had a great experience . Our 2021 Outback developed a transmission leak and it was fixed under warranty. It took a few days and they gave us a courtesy vehicle that was the same color and model as ours. The loaner was upgraded with leather and assorted tech goodies , almost made me want to trade in our old car for the newer one. John K in service was great !
About Kearny Mesa Subaru
Kearny Mesa Subaru offers a great car-buying experience, with a genuinely welcoming staff that includes friendly team members. Customers feel unpressured and are given the necessary time to make the right decisions. The dealership is known for its exceptional customer service, especially from Erik in the service department, who provides a swift and timely experience. Many customers have shared that Erik's straightforward and honest approach has transformed their feelings about dealership services. He clearly explains costs and ensures customers understand what their cars need, earning their trust and loyalty. The friendly atmosphere and family-like treatment from the staff make a lasting impression, making Kearny Mesa Subaru the go-to place for car services and purchases. Reviewers also recognize Mateo for his courteous service and warm smile, adding to the positive experience. Overall, customers appreciate the confidence they gain from buying a Subaru at this dealership, often finding exactly what they want after searching elsewhere in San Diego County.
Reviews
Mateo did a strong job with the cam carrier seals, front sway bar links, and ball joints. With several different repairs involved, he kept the information separated and made sure nothing got lost in the mix. The documentation was solid, the communication stayed consistent, and the repair plan made sense. Mateo came across as thorough, capable, and good at keeping a more involved job under control.
Angel my service advisor is always very nice and accommodating. Ivan too from the camera department was very reassuring about my paint and minor damage issues.
The wait though for oil and AC filter change took almost 2 hrs.
Photos

Hours
Good to know
- offers repair services
- online appointments
- loaner cars
- shop products online
- waiting rooms
- financing
- ada-compliant main entrance
- accepts credit cards
- free wi-fi
- offers military discount
- gender-neutral restrooms
- open to all
Location
4797 Convoy Street, San Diego, CA 92111
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