I had a really positive experience at Hong Auto Service. Cindy provided excellent customer service—she was friendly, professional, and took the time to clearly explain everything. I really appreciated how easy she made the whole process.
The team was efficient, honest, and did quality work. It’s great to find a place you can trust with your car. I’d definitely recommend Hong Auto Service, especially thanks to Cindy’s outstanding support!
About Hong Auto Service
Hong Auto Service is a family-owned automotive repair facility in San Diego, operating since 1984. Known for their knowledgeable, honest, and trustworthy service, many customers have relied on them for decades. The team offers a variety of services, including oil changes, brake repairs, engine diagnostics, and more, all at reasonable prices. Reviews highlight the fast and friendly service, with staff members like Tom and Phillip praised for their professionalism. Customers appreciate the shop's genuine care and dedication to customer satisfaction. The owner, Hong, is noted for personally working on vehicles and ensuring clients feel at ease. With over ten years of customer loyalty, Hong Auto Service continues to be a trusted choice for all automotive needs. Clients emphasize the quality work performed in a timely manner, making it a go-to for both maintenance and breakdowns.
Reviews
Really happy with the service I received here! Phillip and Cindy, along with another handyman whose name I didn't catch, made the whole experience smooth and stress-free. Everyone was welcoming, knowledgeable, and took the time to walk me through what my car needed without making me feel overwhelmed or upsold.The work was done faster than I expected, and my car is running great now. You can tell this team values honesty and quality, which goes a long way when it comes to auto repairs.
I'll definitely be returning if I ever need more work done and would recommend this shop to anyone looking for dependable service and great customer care!
Hong’s is the place to go to. They have helped me and my girlfriend out 3 times now with our cars and each time has been an excellent experience. Phillip is great at what he does and always explains thoroughly what’s wrong with the car and what needs to be done to fix it. Their pricing is very fair and they don’t try to upsell either. Overall, we’re very happy with our experiences here because they respect their customers, and they’re not out to get you like other places, they’re just there to help. We plan on always coming back to them because we know our cars will be in good hands.
Photos

Hours
Good to know
- waiting rooms
- financing
- accepts credit cards
- gender-neutral restrooms
- asian-owned
- open to all
Location
5312 El Cajon Boulevard, San Diego, CA 92115
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