About Certified Restoration Inc.
Certified Restoration Inc. is a trusted and reliable company that provides 24/7 emergency services for water damage restoration, sewage cleanup, flood cleanup, and mold removal for both commercial and residential properties. With 20 years of experience serving the San Diego community, their team of experts is knowledgeable, respectful, and efficient. They prioritize customer service, taking the time to listen to concerns and accommodate unique situations. From the office to the on-site team, they exemplify professionalism, working diligently to address issues and provide thorough solutions. Their team, including professionals like Tad and Tomas, has been noted for being responsive, prompt, and thorough in their work. They also communicate clearly, keeping customers informed throughout the restoration process. Certified Restoration Inc. works with homeowner's insurance, making the process as smooth as possible. With their expertise and dedication, they are highly recommended for their exceptional service and attention to detail, as they truly care about their customers and their belongings.
I can't say enough about this company! We had a major flood 5 days before house guests were due to arrive for our son's wedding. Tad was at our house within hours, was very reassuring, and worked hard with his team to dry out our downstairs and reset our furniture in time for our guests to arrive. Tad, Tomas and all their crew were so professional - responsive, prompt, thorough, polite - and they left the space as clean as possible when they were done. Tad even came back to walk the space with our insurance adjuster and point out damage that may not have been obvious. They go above and beyond and I strongly recommend them!
I recently experienced a flood at my house and turned to Certified Restoration for help. From start to finish, their service was outstanding. The team arrived promptly and immediately took action to mitigate the water damage. They were professional, efficient, and very careful with my belongings. Understanding how important my items were, they meticulously packed and stored everything in a MI-BOX storage unit, ensuring each item was protected. Throughout the restoration process, they communicated clearly and kept me informed of the progress. They even sent me photo updates along the way, see the pics sent in my review. When the restoration was complete, Certified Restoration helped me move everything back in, making sure everything was in its place and in the same condition as before the flood. I highly recommend Certified Restoration for their exceptional service and attention to detail. They truly care about their customers and their belongings.
Michael, the owner, and his entire crew were a pleasure to work with. They were professional. The communication was very clear and personable. Michael even offered some advice on repairing and rebuilding the space they cleaned and sanitized. And the work was thorough, getting our house back to normal. I would definitely recommend this company to my friends and family.