Carmel Valley Plumbing

Jul 2022

Jeff has done a couple of jobs at our house and did an excellent job both times. I am one to usually get a couple quotes on all projects. Jeff has stood out with how straightforward and fair he has been with identifying the issues and not trying to upsell unnecessary solutions. The work is done well and completed quickly. It's nice to have a reliable plumbing solution in the area when things pop up.

Jun 2022

Had a sudden shower leak in an upstairs bathroom on a Sunday night. Water flooded our kitchen through the ceiling .I called Carmel Valley Plumbing and spoke with Jeff Monday morning. Jeff came out immediately that morning, identified the leak and initiated repairs. Knowing we would have to file a claim with our homeowners insurance because of the moisture damage on both floors, Jeff then began to perform mitigation of the wet drywall in the bathroom and our downstairs kitchen. He was very efficient and took all the necessary photos and wrote up his report for submission to our insurance company to open a claim for reimbursement. Within about four hours everything was sealed off and dryers were in place for the next 72 hours. The entire time Jeff was in constant contact with myself and my wife Guiding us through the steps we needed to file our claim. He also worked with our insurance company adjuster. We were able to get 100% of our cost for repairs covered because of his effectiveness getting the proper documentation to our insurer. Without hesitation if I ever need any kind of plumbing work in the future, CARMEL Valley Plumbing is on my speed dial. I cannot recommend them enough. Honest, excellent service skills, straight shooter, very fair pricing. I had used Carmel Valley Plumbing once before in the past regarding a drop in water pressure to my house. A service rep from ASI Heating and Plumbing told me I had to cut a mainline and replace a shut-off and a pressure regulator valve. The estimate was almost $1500!. On a recommendation of a neighbor, I called CVP and Jeff came to my house. In 15 minutes he did an inspection of the lines and valves. Explain to me his in process the entire time. Jeff then went outside to the side of the house and turned open a water valve.....lo and behold my water pressure was back to normal again. Apparently our gardener or someone must have partially closed the valve. He saved me from a very expensive and unnecessary repair! More important to note is that Jeff did not charge me anything for his 15 minutes of time and his service call. That's the type of company Carmel Valley Plumbing is. High integrity and very fair. Later on I learned how many of my neighbors have used Carmel Valley Plumbing at their homes. All with the same positive results. In my opinion, you are taking your chances using anyone else

Mar 2022

Prompt, honest, and knowledgeable. Jeff was terrific. He diagnosed our water heater problem quickly, got the heater working, and told us what alternatives would be available and what they would cost if the problem recurred. Outstanding service.