About Adail Bastos Roofing
Adail Bastos Roofing is a highly-regarded business that excels in providing exceptional roofing services. With a team of experienced and knowledgeable professionals, they bring a high level of expertise to every project. Their attention to detail is impressive, and they take the time to ensure that every aspect of the job is completed to the highest standard. From protecting plants and items during the installation process to providing transparent progress updates and thorough clean-up, Adail Bastos Roofing goes above and beyond to ensure customer satisfaction. Their commitment to honesty and integrity is evident in their work, and they are not afraid to take the time to correct previous mistakes or shortcuts. With a focus on quality craftsmanship and fair pricing, Adail Bastos Roofing is a trusted choice for homeowners seeking a reliable and professional roofing service. Their reputation for excellent work and exceptional customer service is well-deserved, and they are highly recommended for any roofing needs. Customers praise the owner for being sincere, caring, and thorough, often going above and beyond to ensure the job is done right. The team is known for being considerate, cleaning up each day, and working efficiently to complete projects on time. They also take extra steps to secure the roof in high winds and ensure no details are overlooked, such as wood fascia/trim replacements and tile placements that consider neighborhood and HOA standards. Customers appreciate clear communication, with the owner explaining every step and providing daily pictures of progress. Overall, Adail Bastos Roofing is recognized not just for their top-tier workmanship but also for their genuine care for clients, making them a highly trusted and recommended roofing company.
Adail Bastos roofing deserves 10 stars, but unfortunately 5 is the max I can rate. Adail the owner is the most sincere, caring, passionate and thorough professional I've ever worked with. His attention to detail and consideration of the customer's concerns are unparalleled. His employees are top tier, providing solid progress each and every day they worked on my home this week. They were considerate and cleaned up the work-site before leaving each day. I was blown away by the care and consideration that Adail himself offered. He went way above and beyond his competitors when he took care of additional items that were needing attention on his personal dime, not asking for additional money. He truly puts the customer first, he wants to ensure that every job shows the true level of professionalism that he and his crew exude. After all, it is his name behind the business, so he has additional incentive to keep his reputation and name clean. At no time did he "cut corners", nor did he try to upsale me or do any underhanded tactics. His original visit and estimate was the true cost at the end of the project. Adail also personally was up on my roof to take care of a number of wood fascia/trim pieces that were rotted out needing replacement. Him and his team's workmanship was top tier. He took it upon himself to see that there were no eyesores in the fascia, nor the tile selections or even the placement of the new tiles and solar vents. Everything he did was carefully thought out and considered. He went around the neighborhood to evaluate the look/feel to be considerate of the HOA requirements. He took the time to explain anything and everything that I wanted to know about and the reasoning behind the choices that were made. At no time did I feel pressured or talked down to. He took pictures and provided them daily to show the progress and ensure I felt comfortable and any concern/question I had was answered with utmost professionalism. This week there was high winds due to a Santa Ana. Even though his team had put in 9 hours already, they spent the extra time to secure the roof to ensure there would be nothing flying off in the high winds left overnight or rain. Really appreciate his considerateness. Adail took the time to also get to know me and my family. Adail is one of the few people you meet in life and are left with a sense of blessing to have had such a positive interaction and experience. I enthusiastically recommend his company for your roofing needs!
It has been an absolute pleasure doing business with Adail Bastos Roofing. They are true professionals who do excellent work and genuinely care about their work, integrity and customers, from the heart. Most companies are only in business to make as much money as possible and put that first, AB is about more than that, putting the customer first, over money. I cannot recommend them enough as I know AB Roofing will take excellent care of you and your roofing needs. 10/10!!!!
I have worked with a lot of contractors over the years but I wouldn't rate any of them as high as Adail Bastos Roofing. Adail was a pleasure to work with from start to finish. Unlike some companies where there is an estimator who you never see again, Adail provides the estimate and closely coordinates and supervises all aspects of the job. Also, unlike some companies where the quote contains contingencies that would mean unknown add-on costs, Adail stuck with his original quote--no extra add-on costs. He takes great pride in his work. He has a great crew who enjoy working for him. We were very happy with our reroofing job and highly recommend Adail Bastos Roofing.