Curtis came out to look at our refrigerator that had stopped working, (only had it for a few years, did not have the five year warranty however, ) so called him Tuesday of 4th of July week. He even put his next client on hold because our food was spoiling, which was very nice. He said it was a defrost problem, so we took a day to defrost it then to turn it back on, before he left that first day I said if it’s not a defrost problem, can I call you back, he said yes no extra charge. Unfortunately, it was not a defrost problem but he did come back over on Saturday, (Friday was 4th of July) diagnosed the problem and on Monday it was fixed. Yay. I am not happy with how... read full review
June 2025
This was our first time using Express Appliance Repair, and it couldn't have gone better. Curtis was great, friendly, thorough, and explained everything clearly. He even pointed out a few issues we hadn't noticed. Really professional service. We'll definitely call them again!
April 2025
Curtis was very nice but I honestly think this is a scam he was the cheapest but you tell me I don’t need a compressor you say I needed 2 valves you come with the wrong ones then when you get here you say it can’t be fixed after 2 hours now saying I need a compressor! Waste of time now I have to get a new refrigerator which I would have did yesterday had I got the right diagnosis! 75 dollars for what you probably not even a tech! Watch out I don’t care how many good reviews he has this just not right
Curtis came out to look at our refrigerator that had stopped working, (only had it for a few years, did not have the five year warranty however, ) so called him Tuesday of 4th of July week. He even put his next client on hold because our food was spoiling, which was very nice. He said it was a defrost problem, so we took a day to defrost it then to turn it back on, before he left that first day I said if it’s not a defrost problem, can I call you back, he said yes no extra charge. Unfortunately, it was not a defrost problem but he did come back over on Saturday, (Friday was 4th of July) diagnosed the problem and on Monday it was fixed. Yay. I am not happy with how... read full review
This was our first time using Express Appliance Repair, and it couldn't have gone better. Curtis was great, friendly, thorough, and explained everything clearly. He even pointed out a few issues we hadn't noticed. Really professional service. We'll definitely call them again!
Curtis was very nice but I honestly think this is a scam he was the cheapest but you tell me I don’t need a compressor you say I needed 2 valves you come with the wrong ones then when you get here you say it can’t be fixed after 2 hours now saying I need a compressor! Waste of time now I have to get a new refrigerator which I would have did yesterday had I got the right diagnosis! 75 dollars for what you probably not even a tech! Watch out I don’t care how many good reviews he has this just not right