Roto-Rooter Plumbing & Water Cleanup offers 24/7 plumbing services for both emergencies and routine repairs. The company is known for providing honest estimates and high-quality work. Customers praise the friendly and professional customer service representatives and technicians, who are described as polite, understanding, and efficient in quickly identifying and resolving problems. Roto-Rooter has a long history of providing reliable service, making them a trusted name in plumbing.
Customers have recently highlighted the excellent work of technicians such as Alejandro, who not only fixed the problem and got the toilet working but also explained the source of the issue. Customers have also expressed appreciation for the kindness and knowledge of technicians like Louis and Christopher, who completed the work efficiently. Additionally, Miguel E. and Artemio C. were praised for their quick response, good communication, and going above and beyond to address multiple issues caused by the age of the house.
I called about a bad plumbing leak and they came out within the hour on a Saturday. Alex ( Alejandro) was able to fix it within a few hours. He was prompt, courteous, friendly, knowledgeable and respectful of the space (made sure things were kept clean, etc). Alex replaced a main pipe and fixed a leak in a bathroom. He gave us updates and estimates every step of the way. From the call to the actual repair, we were impressed by the responsiveness of their team. Great honest service!
What a superb job Mariano did. I called at around 9:30 pm and set up for an early morning visit. That part was the most stressful. I'm so thankful they got us in asap. Mariano was prompt, knowledgable, bilingual, professional and kind.
VERY VERY STRESSFUL SITUATION.. plumbing drain lines old cast iron broke, small crawl space tight area to work in,,, Not for Mariano,, he told me what was happening gave me Pictures, then took care of the issue, Erik Perez and Mariano (as well Gabriel) did everything they said they were going to do In an efficient professional manner, totally met and exceeded my expectations. Thank You Roto rooter, you have gained a customer for all my plumbing needs
1130 Madison Lane, Salinas, CA 93907
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