Reviews for Monterey Bay Solutions - Damage Restoration Services
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Google: 5/5 BBB: A+Monterey Bay Solutions - Damage Restoration Services
36 Quail Run Cir Suite 108, Salinas
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WHEN A GIANT TREE HAS FALLEN ON YOUR HOME, AND YOU ARE FEELING OVERWHELMED, CALL MONTEREY BAY SOLUTIONS! Fortunately, our Carpet Cleaner alerted me to the fact that my dealing directly with our Insurance on a Claim meant that I better make sure that I was able to identify all of the damage to be included in the Claim. He recommended that I call MONTEREY BAY SOLUTIONS (MBS) in before I went much further. The BEST recommendation I've had in a long time. Monterey Bay Solutions came in, and efficiently used their state-of-the-art Infrared equipment to identify HIDDEN WATER BETWEEN THE WALLS. We knew that the giant PINE TREE branch had fallen through the roof & attic, and...read full review
We recently had a pinhole leak in a water pipe above the ceiling in the guest bathroom. The leak went unnoticed for a few days apparently; then we noticed water on the hallway floor that would appear as we walked on it and the paint was bubbling on the ceiling. Once the plumbing issue was fixed, we contacted Monterey Bay Solutions and they were quick to respond. Ismael came out almost immediately, checked things over and informed us that we had water damage in the ceilings of the bathroom and the laundry room plus two walls and the floor. They were quick to remove the affected areas and begin the drying/dehumidifying process before an issue of mold began. They worked...read full review
A few months after a water pipe leak inside a wall of my house was repaired, a significant mold issue occurred in one of the bedrooms near the leak where water had seeped into sheetrock and under hardwood flooring near the wall. My tenants were upset and worried. After calling Monterey Bay Solutions, Ishmael came out the very next day and made a thorough inspection and offered a very reasonable, practical, and safe mitigation plan. He did not exaggerate or sugar coat the potential problem and extent of mitigation needed. He was positive and practical, easing my mind and the minds of my tenants. The work he and his crew did was prompt and professional and followed the...read full review