SMUD

Sacramento Municipal Utility District (SMUD) is a community-owned, not-for-profit electric service that has been providing safe, reliable, and affordable electricity to its customers for over 70 years. The utility is committed to serving its community, as it is part of the community itself. SMUD's customers have reported mixed experiences, with some praising the friendly and helpful customer service agents. Ben's help made all the difference when setting up an account, sorting everything quickly and easily. Brent was a considerate and polite technician who figured out and fixed an electricity problem within no time. Other customers have expressed concerns about high electricity bills. Despite these issues, SMUD continues to strive to fulfill its fundamental promise of delivering quality electric service to the community, being lenient and willing to work with those who can’t always afford to pay. Every operator is always incredibly sweet and efficient, and they really care about their customers.