My first visit was a great experience, but during my next appointment, I encountered an issue that I wanted to highlight in hopes of helping improve the overall customer experience.
Regarding the booking and hair drop-off policy. Currently, the policy states that hair should be dropped off /delivered at least 72 hours before the scheduled appointment, which is understandable.
However, from a customer’s perspective, there can be some confusion. For example, if a service is still available for booking within that 72-hour window, it gives the impression that the appointment can go ahead—even if there’s no flexibility to accommodate... read full review
October 2024
Honestly so happy with everything! Her service, her personality, her work… top notch! My braids came out beautiful and I’m so happy I took the hour drive to be serviced by her ! ?
June 2023
I’ve gotten my hair braided a few times and never left disappointed! Her braids are really top tier! Especially as a tender headed client it literally feels like she’s barely touching my hair, & the braids are always secure! Recently got boho braids and they are by far my favorite, will definitely be back before my maternity leave!Service: Braids
My first visit was a great experience, but during my next appointment, I encountered an issue that I wanted to highlight in hopes of helping improve the overall customer experience.
Regarding the booking and hair drop-off policy. Currently, the policy states that hair should be dropped off /delivered at least 72 hours before the scheduled appointment, which is understandable.
However, from a customer’s perspective, there can be some confusion. For example, if a service is still available for booking within that 72-hour window, it gives the impression that the appointment can go ahead—even if there’s no flexibility to accommodate... read full review
Honestly so happy with everything! Her service, her personality, her work… top notch! My braids came out beautiful and I’m so happy I took the hour drive to be serviced by her ! ?
I’ve gotten my hair braided a few times and never left disappointed! Her braids are really top tier! Especially as a tender headed client it literally feels like she’s barely touching my hair, & the braids are always secure! Recently got boho braids and they are by far my favorite, will definitely be back before my maternity leave!Service: Braids