Rayne of Sacramento

Aug 2024

The system itself is great the and the gentlemen that actually installed the water softener and filter were professional. I had the system installed at my current home in Antelope, CA and have had it for about 4 months now, everything was with it is well.

Unfortunately, I can't say the same thing for the company itself. I initially started looking into a water softener system early this year and Rayne was one of the companies I spoke to. At the time of sale, I made mention that I was primarily shopping around as I would be moving later on in the year. I was told that I would be able to move the system for a fee...and that's pretty much all i was told.

Well...read full review

May 2023

early December my 1994 Hague Soft Water System stopped working! Hague went out of Business! I called 6 different Places to help fix my system and left a detailed message. Only 2 companies called back! Only one was able to help; Rayne Pure Water! I also asked Karen to make sure to send someone who was familiar with MY System. He sure did and he was awesome! A lot of other companies did not want to touch my system because it was so old! I thought he would get here and make up some excuse because my system was old and SELL me a new one!! No he didn't; he was fast and efficient! I asked his honest thoughts on my system. He did say it was one of the oldest systems that he worked on; but since it was working- keep it. Just keep in mind that you'll need another system in the near future. So, NO pressure or sales pitch! I'm old school and appreciate that! So when I'm ready I will definitely use Rayne Pure Water! Thank you!

Dec 2020

Miguel replaced my RO filters and advised that the storage tank needed replacing because it had been incorrectly connected to the hot water line by the installer. He was very friendly and cheerful. He explained each step he was taking and what I needed to have done. He returned once I had a cold water connection and installed the new water tank I purchased separately. I will definitely consider asking him to return when the RO filter system needs replacing.