About East Sac Ace Hardware
Reviews for East Sac Ace Hardware
Write a reviewHours
Monday: 8AM - 7PM
Tuesday: 8AM - 7PM
Wednesday: 8AM - 7PM
Thursday: 8AM - 7PM
Friday: 8AM - 7PM
Saturday: 8AM - 7PM
Sunday: 8AM - 6PM
Tips
offers repair services
East Sac Ace Hardware is a local gem known for its extremely helpful staff and excellent customer service. Customers appreciate the spacious store and the wide variety of inventory available. Many have remarked on the staff's willingness to assist, with one customer noting a young man named Hugo who went out of his way to help an elderly person with an antique lamp. The store's commitment to being "the Helpful Place" shines through, with personal service being a top priority. Shoppers feel welcomed and valued, often expressing their preference for this local hardware store over larger chain options. The staff's helpfulness is often highlighted, with employees making helpful suggestions and walking customers to find exactly what they need. The store also offers unique experiences, such as a cashier showing a young customer how to use a squirting water gun, which adds to the friendly atmosphere. Customers have praised specific staff members, especially Tom, for going above and beyond, including helping with sizing dowels and providing gracious service even close to closing time. While parking is generally decent, there are occasional issues with Trader Joe's customers using the lot. Overall, East Sac Ace Hardware remains a trusted neighborhood resource that customers are eager to return to, offering both convenience and a warm, friendly shopping environment.
A nice neighborhood hardware store with a basic selection but not overwhelming like a big box store. Attentative staff but the cashiers were kinda awkward/odd. After he rang me up he just left the items on the counter and didn't offer to bag them. I had to reach across the counter onto his side to get my stuff. Generational thing? Maybe...
I had to share about my wonderful experience(s) at Ace Hardware on Folsom because it’s such a difficult situation trying to match old paint! The first batch of paint was the wrong finish, the second batch was too light and the third time was “the charm!” First of all, Julie or Jules never once rushed me or herself to get me close to the exact match! I could tell that she actually cared about what she was doing and I even overheard one of her coworkers telling her to “take a break”. Thank you to all the quality employees who saw me multiple times yesterday and today and especially Julie for going above and beyond! This place is exactly like they say in the commercial:...read full review
Went in not knowing exactly what I wanted/needed to get rid of a gnat problem. I don’t have indoor plants, already cleaned and covered all drains, spray constantly, and still have gnats. An employee by the name of Pam, was extremely professional, friendly, empathetic, and super helpful. She gave me a handful of great suggestions and led me straight to the products and was so kind and made my whole experience so pleasant. I’ll only be going to this store from now on for any of my home/DIY/hardware/etc needs. Ps they also sell take n bake pie there which I didn’t buy but have great things about lol.