Capital Network Solutions is a network services and consulting company based in Greater Sacramento, California. Established in 1989, they have a strong history of supporting clients in the technology sector. The company offers managed services and cloud computing solutions designed to improve security, efficiency, reliability, and productivity for businesses.
Clients consistently praise Capital Network Solutions for their responsive customer service and knowledgeable support team. They highlight the company's ability to quickly resolve issues, even complex ones, without needing to escalate them to higher tiers of support. One client noted the extra effort a technician put into resolving a time-sensitive email issue, which ultimately saved them from potential professional repercussions. Recent reviews emphasize the team's promptness, patience, and pleasant interactions, making clients feel comfortable even when they are not tech-savvy. Another client expressed gratitude for the level of service, which they found critical in preventing major business disruptions. Overall, Capital Network Solutions is recognized for going above and beyond to address all client concerns efficiently.
They are incredibly helpful and always resolve the issue same day. if the first point of contact isn’t able to help, they escalate it. I appreciate that they explain as they go along as well; what is wrong, what they’ll do to fix it or to whom they will escalate, etc. I notice that any anxiety I may have had when calling in is immediately alleviated by their calm, patient manner and I always feel confident throughout that they will resolve it and even if it takes a bit longer, I’m okay with that. They even apologize for it taking longer than may have been expected which is unusual really for companies to even acknowledge your lost time while waiting for a resolution.… read full review
They are very patient and helpful. On my most recent request they knew exactly what I needed and took care of it quickly. This insured I could get back to work with little time lost.
The CNS team is the best, they are prompt to respond and always so very pleasant to work with and assist with all of my technical issues. I am not tech savvy, but they never make me feel that I am asking a silly question. The always get me situated so I can continue working!
Monday 7AM - 5PM
Tuesday 7AM - 5PM
Wednesday 7AM - 5PM
Thursday 7AM - 5PM
Friday 7AM - 5PM
Saturday Closed
Sunday Closed
600 Coolidge Drive Ste 170, Sacramento, CA 95630
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