About Balanced Body Inc
Reviews for Balanced Body Inc
Write a reviewHours
Monday: 6AM - 5PM
Tuesday: 6AM - 5PM
Wednesday: 6AM - 5PM
Thursday: 6AM - 5PM
Friday: 6AM - 5PM
Saturday: ClosedSunday: Closed
Tips
no restroom
Balanced Body is a long-standing leader in Pilates and fitness equipment and education. Customers describe the experience of purchasing their equipment, such as the Allegro 2 Reformer, as exceptional and seamless from beginning to end. The professionalism of the team truly stands out, with sales representatives providing knowledgeable, patient, and detailed guidance through the selection and ordering process. The company demonstrates a strong commitment to customer care, handling any administrative mix-ups or missing parts proactively, graciously, and at no cost. The customer service response is consistently immediate, impressive, courteous, and solution-oriented. The equipment itself receives high praise for being outstanding, sturdy, well-built, durable, and the best for Pilates practice. Users feel safe and stable on machines like the Allegro Reformer. The ordering process is generally easy and transparent, with helpful support for special purchasing methods. While rare delivery issues with shipping partners are noted, the overall customer experience is considered genuinely first-class. Both the exceptional product quality and the integrity and responsiveness of the company differentiate Balanced Body, leading customers to recommend them without hesitation to instructors, studio owners, and friends for their Pilates equipment needs.
I recently purchased an Allegro 2 Reformer with the standard box, jumpboard, ring, and ball from Balanced Body, and the experience was exceptional from beginning to end.
From the initial consultation through delivery and post-purchase support, the professionalism of the team truly stood out. Nancy Tenoglio, Key Account Executive, was instrumental in guiding me through the selection process. She carefully walked me through configuration options, color selections, and equipment details to ensure I felt completely confident in my decision. Purchasing a reformer at this level is both exciting and a meaningful investment, and Nancy’s knowledge, patience, and attention...read full review
I worked out regularly on the Allegro while taking pilates classes at a local studio — I absolutely loved the machine! Being new to pilates, it was important for me to feel safe and stable on my reformer, and this always was the case with the Allegro.
This year I decided to bring pilates home and have ordered the Allegro Nextgen reformer. I will update my review once it has arrived, but so far my customer experience has been very positive. After placing my order, a sales representative reached out to me to confirm all of the details and provide more guidance on the shipping and delivery process. I was really grateful to receive this extra information and look...read full review
If you have the lucky option to purchase Pilates equipment, buy Balanced Body! I was certified in 2010 then purchased one of the first Allegro 2 reformers in 2011. It has been THE BEST piece of equipment for Pilates. Plus, I have purchased several others pieces of equipment and props from this reputable company. You cannot go wrong with their their products and customer service. Do it! You will be sorry.