U.S. Bancorp Investments - Financial Advisors: Roseville

Jan 2024

if I could give this bank a 0 I would worst customer service ever the teller at this location absolutely has no people skills no personality and was absolutely rude! to try and get a loan here or a credit card is absolutely impossible. Even if you've been a member for a while I'm done with this place. I am going to a credit union. I see other reviews with the same issues. I don't even know how this bank stays open they can't even help you on their main line which is globally I do not recommend this bank at all. If you do try to get a credit card beware their interest rate is 28% fine print

Dec 2022

Had an online video chat appointment with Adam Naser. However, he decided not to show up saying he doesn't have a computer. I think he's a lying lazy worker who didn't feel like doing his job. I wanted personal service after opening my account and discussing how to move my funds to this bank. I never received a debit card, couldn't create a login, and my account number was invalid. I was simply trying to switch banks but literally had to navigate clueless employees. My entire experience with opening an account, trying to get my debit card, working with their mortgage team, etc. It was all a disaster. Adam was the icing on the cake- I'm so sick of this company, I closed...read full review

Jul 2022

If I could do 0 stars I would!! WORST TELLERS EVER. Incompetent, Un-trained, and Mundane. Choose another US bank ranch. Trust me! And if you decide to go here you will see what I mean. Who ever the manager is for this branch, your teaching skills are horrible and you need to train your tellers to find solutions, not keep the problem going.