About Sutter Medical Plaza Roseville
Sutter Medical Plaza Roseville has received mixed reviews from patients. Some have expressed disappointment with their experiences, particularly regarding long wait times and feelings of being rushed by the doctors. One patient felt uncomfortable with their doctor, noting a lack of support and a judgmental attitude. The facility itself has been described as cramped, with a small waiting room that can feel crowded. However, there are positive remarks about the staff, particularly the phlebotomists, who are noted for being friendly and upbeat. Despite some stress observed among front desk workers, the overall experience seems to vary, with some patients finding it acceptable while others have concerns about comfort and care.
Do not go to Sutter Health if you have any serious health issues. Their specialists will write you off when experiencing dire health issues (even with an urgent referral), it takes months for medical records to reach their hospital, by the time you wait for them to do something to address your symptoms it will be too late. This is the most disappointing and disturbing experience I've ever had at any medical center.
Horrible service. They do not care about your medical concerns. They were supposed to complete my forms and I'm on disability. The call center has left them 7 urgent messages. They have even called me back once. The due date to turn my forms in is tomorrow 9/9/25 am I had to drive 30 miles to them. And now they're still telling me that it can't be done today even though the single form doesn't even take more than 5 min. I will go after Sutter with all my power.
Called to schedule an URGENT appointment as ordered by my husband's doctor. The gentleman who answered the phone shouldn't be working with people who are sick or have loved ones who are sick. He was extremely rude, condescending and dismissive when I expressed my shock at the fact that there's not an appointment available for 5MONTHS and meanwhile my husband is suffering and out of work with some unknown condition with no diagnosis until we see this doctor. Absolute worst interaction I've ever had with anyone from a sutter facility.