Service Now Plumbing

Apr 2023

They came out to look at a leak in the sink and dishwasher not draining. Dishwasher works perfectly fine otherwise. Service guy came out and spent 20 minutes (perhaps less) working. I was charged $400 for this. Ran the dishwasher afterwards and it still did not drain. Contacted them to see what they could do. Would not admit fault and said it's probably the dishwasher and that they don't work on dishwashers, after all this. This was not brought up to me upfront. Politely requested some level of reimbursement or help since my issue was not fixed and representative balked and was rude. I highly do not recommend this company. First time / last time. Spend your hard earned...read full review

Oct 2020

No call/no show. I called them to get a gas hookup installed in my laundry area, and the guy came out on a Thursday, gave me a quote, and made an appointment to complete the work the following Sunday. My appointment was between 8-12. At 1:30, I called to see if he was still coming and the woman who answers the phone said he was, he'd call when he was on his way. And he just never showed up. Never called, either. I understand that service schedules are hard to predict and stuff happens, but at least give us the courtesy of a phone call. I literally waited all day for him to just never show.

Sep 2020

My aunt called these guys out to fix some problems in her older Orangevale house. I actually have used these guys in the past also. My aunt has asked me to leave this review.....5 stars, they came out very quick, and figured out what was wrong with her drains and fixed the problem. They also replaced & installed her kitchen faucet, garbage disposal and fixed her dishwasher...All for $1,200.00. The workers name was "Pete". He treated my aunts with great respect and gave them a more than fair price for all the work he did....Thank You "Pete"......Thank you "Service Now"........