Reliable Cadillac offers a friendly and professional Cadillac shopping experience. Their sales team is dedicated to helping customers find the perfect new or used Cadillac vehicle. The service department is known for being good and thorough, addressing any issues that may arise. While the selection of new cars on the lot may be limited at times, the staff is helpful and nice. Customers who have recently leased vehicles from Reliable Cadillac have reported great experiences, from the test drives to the sales and finance processes, with no pressure and fair, honest service.
Recently, some customers have praised the professionalism of the staff, particularly in the purchase and delivery of new models like the 2025 Cadillac LYRIQ Luxury 2 AWD. They appreciated how the service department quickly resolved any issues they encountered. However, some customers also mentioned concerns about the service for brands like Mercedes and issues with insurance coverage, indicating a need for clearer communication. Overall, Reliable Cadillac continues to build a reputation for good service, with some customers even willing to travel long distances for their care and support.
TBD giving a base 3 stars will update afterwards - went in for a recall but they didn't have the parts so will be trying again tomorrow.... I feel like they would have checked for the parts, my name brought up my make and model so not sure the precesses.
I had an outstanding experience working with Julio at Cadillac Roseville. From the moment I walked in, Julio was professional, knowledgeable, and genuinely focused on helping me find the right vehicle rather than just making a sale.
I recently purchased my Cadillac LYRIQ, and Julio made the entire process smooth, transparent, and stress-free. He took the time to answer every question, explain all the features in detail, and made sure I felt comfortable and confident with my decision. His communication was excellent throughout the process, and he went above and beyond to ensure everything was handled perfectly.
What impressed me most was Julio’s honesty, patience,… read full review
Had a very good experience in the purchase of my vehicle. No pressure and I appreciate Effie for going the distance to get me the best price possible. I would definitely recommend the purchase of your next vehicle to be at Roseville Buick, Cadillac and GMC.
400 Automall Drive Suite 101, Roseville, CA 95661
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