Ronald J. Martin, OD

Nov 2024

After the disgusting mistreatment my disabled sister in law received due to her being nonverbal, I refused to go back. My husband was asked to come back another day without my sister in law because she was being too disruptive and today I received a call about my annual eye exam and I told the receptionist that I am not coming back because of what happened and she said "oh yeah I remember that day. No one was kicked out but I understand have a great day. " I guess people will say anything just to get paid. Highly disappointed. My sister in law receives ableism everyday due to the fact that she can't walk or talk and your supposed to be a medical facility? I hope no one...read full review

Sep 2024

My son took his little sister who is disabled with him to pick out glasses. They were "asked" to leave Dr. Ronald J Martin's office because she is nonverbal (does not speak words but makes sounds) and was too loud for the receptionist liking. I never thought I would encounter such ABLEIST attitude in our local community, especially from someone in The medical field. SHAME ON YOU AND YOUR OFFICE STAFF for treating those who do not fit in your "perfect" little box with such ignorant and insulting behavior. We will be finding another optometrist.

Jul 2023

I have been a customer for approximately fifteen years. Last week I was contacted to make my yearly appointment which I did. I was then notified that the appointment I made was not available. I rescheduled and the day before I received a telephone call from them which I was unable to answer. I called them back and left a message. They called me this morning and the person I spoke with said that it was strange that no message was left. I went to my scheduled appointment and upon arrival was told by the receptionist that the doctor was forty minutes behind and I would have to again reschedule. I then asked the receptionist why she didn’t call me earlier to inform me....read full review